Privacy Policy

Your Privacy Matters.

We respect your privacy and are committed to handling your information with care, transparency, and security.

Last updated: 11 September 2026

Contents

Contents

  1. Introduction
  2. Information We Collect
  3. How We Use Your Information
  4. Cookies & Tracking
  5. Information Sharing
  6. Data Security
  7. Data Retention
  8. Your Privacy Rights
  9. Third-Party Services
  10. Children's Privacy
  11. Policy Changes
  12. Contact Us
01

Introduction

This Privacy Policy explains how we collect, use, and protect information when you visit our website, request a quote, or work with us on a packaging project. By using this website, you agree to the practices described below.

We encourage you to read this policy in full. If anything is unclear, please get in touch using the contact details at the end of this page.

02

Information We Collect

We may collect the following types of information:

  • Information you provide — such as your name, company name, email address, phone number, delivery address, and the details you share when requesting a quote or a sample.
  • Order and project information — artwork files, specifications, quantities, and correspondence relating to your packaging requirements.
  • Technical information — such as browser type, device type, and pages viewed, collected automatically when you browse this website.
03

How We Use Your Information

We use the information we collect to:

  • Respond to enquiries and prepare quotations.
  • Produce, manage, and deliver your packaging orders.
  • Communicate with you about your project, including updates and support.
  • Improve our website, our products, and the customer experience.
  • Meet our legal, accounting, and record-keeping obligations.
04

Cookies & Tracking

This website uses cookies and similar technologies to keep the site working correctly, remember your preferences, and understand how visitors use our pages.

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect how parts of the website function.

05

Information Sharing

We do not sell your personal information.

We may share information with service providers who help us operate our business — for example production partners, couriers, and technology providers — strictly to the extent needed to deliver your order or run this website. We may also disclose information where we are required to do so by law.

06

Data Security

We use reasonable technical and organisational measures designed to protect the information we hold against loss, misuse, and unauthorised access.

No method of transmission or storage is completely secure, so while we work to protect your information, we cannot guarantee absolute security.

07

Data Retention

We keep personal information only for as long as it is needed for the purposes described in this policy, including any period required to meet legal, tax, or accounting obligations.

When information is no longer required, we take steps to delete it or anonymise it.

08

Your Privacy Rights

Depending on where you live, you may have rights over your personal information, including the right to request access to it, request correction or deletion, object to certain processing, or withdraw consent.

To make a request, please contact us using the details provided below. We may need to verify your identity before we can act on a request.

09

Third-Party Services

This website may contain links to third-party websites and may rely on third-party services to operate.

We are not responsible for the privacy practices or the content of third-party sites. We recommend reviewing the privacy policy of any third party before providing them with your information.

10

Children's Privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to remove it.

11

Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our practices, or for legal and operational reasons.

The date shown at the top of this page indicates when the policy was last revised. We encourage you to review it periodically.

12

Contact Us

If you have questions about this Privacy Policy, or about how your information is handled, please contact us using the details in the section below.

We aim to respond to all privacy enquiries promptly.

Your Privacy Rights

Request access to your information, ask for a correction, or ask us to delete what we hold.

Make a request →

Data Security

Reasonable technical and organisational measures protect the information we hold on your behalf.

Contact Us

Questions about this policy or how your information is handled? Our team is here to help.

Get in touch →

Questions about privacy?

We are Here to Help.

If you have questions about this Privacy Policy or how your information is handled, please contact us.

The Packaging Official
info@thepackagingofficial.com

Contact Us →